Student Admissions Advisor

About us

JMC Academy is Australia’s leading private college in the Creative Industries with campuses in Sydney, Melbourne and Brisbane offering Diplomas and bachelor’s degrees in a range of creative courses. We pride ourselves on providing a supportive and collaborative environment that empowers our students to achieve their goals and pursue their passions. By nurturing, supporting and mentoring students who share a true passion and dedication for these industries, we are able to guide them into rewarding careers. Our admissions team play a crucial role in helping students begin their journey with us, making a direct impact on both their futures and JMC’s growth.

About the Role

As a Student Admissions Advisor, you’ll be the first point of contact for prospective students, guiding them through program options, assisting with applications, and ensuring their enrolment experience is seamless. In this role, you’ll focus on meeting and exceeding enrolment targets, fostering relationships that translate into student success, and driving the team’s overall results. This full-time position offers both autonomy and collaboration with a motivated, results-driven team.

What’s involved in your new role:

• Driving Enrolment Results: Proactively contact prospective students through various channels to guide them toward enrolment, with a focus on achieving personal and team enrolment KPIs.
• CRM Management: Utilize CRM systems to strategically identify, manage, and nurture leads, following up with potential students to secure new enrolments.
• Conducting Interviews and Auditions: Lead virtual and in-person interviews, assessing candidates for program fit and securing commitment to enrol.
• Client Relationship Building: Establish and maintain strong internal and external relationships to build a network of prospective students, referrers, and industry contacts.
• Retention and Satisfaction Focus: Provide ongoing non-academic support and check-ins to help students feel confident in their choice and prevent withdrawals.
• Team Collaboration: Work closely stakeholders to implement strategies, support open days, and participate in career fairs to attract prospective students.

How do you know this role is for you?

Are you driven to exceed targets and make a positive impact? You’ll be perfect for this role if you:

• Thrive on Hitting Sales Targets: Have a strong background in meeting KPIs and sales goals, especially within recruitment, admissions, or a related field.
• Engage Easily and Build Trust: Demonstrate excellent relationship-building skills with diverse customers, motivating them toward decisions that benefit their future.
• Excel in Customer Service: Provide responsive, high-quality customer service with excellent cross-cultural communication skills, ensuring every prospective student feels supported.
• Are Organised and Goal-Oriented: You are adept at managing time, meeting deadlines, and juggling priorities without sacrificing accuracy.
• Use CRM Systems to Drive Results: You’re experienced with CRM platforms like Salesforce, leveraging data to proactively manage leads and measure your performance.
• Work Independently and with a Team: You’re self-motivated but also thrive as part of a collaborative, results-focused team.

We are not able to offer Visa sponsorship, only those who have unrestricted Australian working rights will be considered.

Interested?

Has this opportunity piqued your interest? Click "Apply Now" with your resume and a cover letter detailing why you’re an ideal fit for this role at JMC. Applications are reviewed as they are received, so don’t wait—start your journey with us today!

To learn more about this opportunity, please contact Andrew Chuang, Admissions Team Leader, Brisbane, [email protected]