Sales and Customer Service
2024-11-11
About the business
Port Lincoln Betta Home Living is a locally owned and operated franchise that has been operating for over 40 years, supplying a huge range range of brands and products primarily to the local Eyre Peninsula market, but also online to all of Australia.
We focus on our team culture to provide personal development, support and flexibility to our staff so that we can create an environment providing exceptional customer experience.
We carry an extensive range of products - Audio Visual, Cooking, Laundry, Refrigeration, Computing, Telecommunications, household appliances, heating and air conditioning.
We have the premium brands - Apple Asko ASUS Beko Bosch Chiq Dyson Electrolux Falmec Fisher & Paykel Haier Hewlett Packard Hisense LG Liebherr Miele Samsung Schweigen Smeg TCL Telstra Westinghouse and Vintec to name a few.
The owners and managers work onsite , hand in hand with the sales team providing support as required. In addition there are significant opportunities for promotion and personal advancement.
We are Local - we support the local community through many sponsorships and associations with sporting and charitable organizations and are a member of Eyre Peninsula Live Love Shop
About the role
The role is primarily but not limited to the following tasks :
Customer facing sales and support where the objective is find the correct solution to their requirements.
Creating customer quotes and following through to completion
Stock control and movement within the premises
Customer installation assistance on occasions
Presentation and marketing of products and services in store
Online marketing and research.
Continuous sales and product training
Contributing to the team by assisting others and recognizing opportunities for our business and yourself
Skills development - marketing, stock, cash and debtor management for the right candidate
Benefits and perks
Work and life balance
A friendly flexible team environment
Basic hours are 9.00 am to 5.30 pm Monday to Friday and a half day on Saturday, with one weekend a month rostered off. Negotiable.
Your evenings, public holidays, Saturday afternoons and Sundays are free to enjoy all that Port Lincoln and the Eyre Peninsula have to offer.
The electrical and electronics industry is vibrant, ever changing and challenging.
We pay above award and offer additional financial incentives for high performers in both sales and business support
Team players wanting to take responsibility will receive a genuine opportunity to increase personal and business skills and receive promotion.
Skills and experience
The successful applicant will need to demonstrate the following qualities:
A genuine desire to provide outstanding customer service, in a team environment.
A strong work ethic, good organizational skills and the ability to complete tasks without supervision.
An in depth understanding of OR or a strong desire to learn about a comprehensive range of electrical and electronic products and related services