The Venue:

The Subi is a multifaceted hospitality enterprise comprising 3 busy bars, a thriving functions business and casual premium pub-restaurant. We provide an authentic and premium pub experience - reliable and high-quality dining and a popular drinks selection - with a few extras, specialties and elevated offerings too. The Subiaco Hotel is a landmark venue in an iconic location, which has served the community for generations. We take a leadership role in the community, helping to support and drive the renewed interest in the area. 

The Subi is a flagship of the LocalsCo group, a family-run WA-based hospitality group committed to refreshing and running community institutions. We undertook a large refresh of the Subi in 2020, repurposing it for the modern Subiaco community by returning the venue to its roots as Subiaco’s Pub. We plan to extend our restaurant in 2025 to cater for the high demand. 

 

The Role

We are seeking a skilled and experienced restaurant manager to run our busy restaurant. You will ensure we deliver a high standard of professional service whilst maintaining our casual atmosphere and approach. You will train and develop and manage casual staff members in proper restaurant service techniques and food and beverage delivery including product knowledge and upselling. General management duties relating to the efficient operation of the restaurant including but not limited to cash handling, staff management including rostering and customer experience. FOH duties include food & beverage service and customer service. 

 

The Position: 

The Restaurant Manager will provide leadership and work with the other managers, supervisors, chefs and food/beverage staff. This person will be well-versed in the following:

• Primary focus on running the restaurant during lunch and dinner services.
• Leading teams of salaried and causal staff members per service.
• Ensuring the restaurant team is always welcoming and providing great service.
• Promote a culture of fun customer engagement, retention and strong loyalty by leading innovative and targeted initiatives, which maintains venue popularity year-round.
• Has the ability to jump in the bar when needed.
• Maintain a high standard of venue presentation and attention to detail.
• Solid understanding of high-volume food and beverage outlets.
• Ability to train staff in customer engagement and sales.
• Basic understanding of labour targets and rostering. 
• Assist the Venue Manager to manage and coordinate a calendar of functions and events.

 

Staff management

• Conducting Inductions for new staff members and any follow up training required
• Planning and executing breaks for FOH and Supervisory staff
• Monitor and enforces customer service standards as provided by FOH staff. 
• Ensure FOH staff and Supervisors are utilising and completing checklists, then checking that work is of a satisfactory standard.
• undertaking RSA training as appropriate and complying with the intent and legal obligations of RSA.
• Enforcing systems, policies, and procedures on shift.
• Planning, monitoring, and appraising job results on shift

 

About you:

Experience in a similar role

• Energy, enthusiasm, positivity in the face of challenges
• Event planning and execution experience 
• Excellent time management and multitasking skills
• Strong communication, negotiation and relationship skills
• Flexible availability to suit the needs of a hospitality business
• Competent IT Skills
• Permanent visa holders and Australian residents welcome – potential for sponsorship
• RSA and Approved Manager red card
   

What we offer:

The Restaurant Manager will benefit from:

• Substantial salary in line with venue expectations 
• KPI bonus incentive policy
• Meals and staff discounts
• Professional development with opportunities to grow professionally with a rapidly growing and dynamic company

 

We believe in the importance of work life balance and value the need for positive company culture to support this. Our group provides a challenging and rewarding workplace. We have high expectations of ourselves and each other. We attract and retain the best staff by offering ongoing training and a workplace that encourages personal and professional growth.

 

 

Submit your resume with an accompanying cover letter to [email protected]           

 

Please note, we appreciate all applications however, only successful candidates will be contacted.