Membership Services Officer
2025-01-17
Advertiser: Australian Institute of Architects

About The Australian Institute of Architects

The Institute is a modern, progressive organisation and we’re proud to have a strong focus on agility, innovation and outcomes. We’re committed to supporting Institute members while providing outstanding service and we’re always on the lookout for people who share this approach.  When you join us, you’ll be supported by a proactive leadership team and a wide network of great peers from around the country. 

About the Role

This role suits an all-round, experienced administrator with a passion for customer engagement. You will need to be highly organized, able to multitask and seek out assistance from other parts of the Institute to complete the range of tasks for the ACT Chapter. The tasks are many and varied and the position holder will be called upon to represent the Institute with local members and other stakeholders and suppliers.  

What you will bring

  • Demonstrated experience in administration, and strong organisational skills.
  • Experience in event co-ordination, administration or event management.
  • Experience in working with corporate sponsors through all stages of the sponsorship lifecycle.
  • A key focus on quality, attention to detail and commitment to excellent customer service.
  • Microsoft Office suite of software, together with great social media skills.
  • Experience, or a strong understanding of a professional association’s awards program would be highly regarded, preferably in a peak body or membership association.

What the Institute offers you

  • Hybrid working model - Some work from home & office blend - Flexible hours
  • Terrific benefits 
  • Access to discount books, airfares, appliances and more

Ready to apply? 

Apply now with a CV and cover letter outlining your reason for choosing the Institute. Interviews to commence the week beginning Monday 3 February 2025. An immediate start will be available.

For more information or a copy of the PD email [email protected]

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