Livestock Monitoring Lead, APSA Region
2024-11-16
Advertiser: MSD

Livestock Monitoring Lead, APSA Region

  • Looking for a different challenge as a Livestock Monitoring Lead whereby you can utilise your skills?
  • Permanent Full-time position with competitive remuneration and benefits
  • Location: Sydney Australia or Wellington, NZ
  • Work with a dedicated and welcoming team
  • Join a growing, yet already successful market
  • Upskill and growth in an area you’re passionate about, whilst being fully supported and encouraged
  • Join a trusted Global leading Animal Health organisation

    • The Regional Lead for Livestock Monitoring is a key role for strategic planning and deployment of Livestock Monitoring products to markets in the region. The role is focused on the coordination and support of various customer success and after sales activities, including training across the region.

    This role will also include the commercial development of key strategic initiatives identified across the markets, such as new features or collaborations and business model implementation across all livestock species. The successful individual will require significant strategic capabilities and will involve working both with local markets on important projects, and with global support functions on new product development, strategic initiatives and roadmap development.

    What You Will Do

    Responsibilities include, however not limited to:

  • Lead collaboration and alignment with Regional and Market Leadership teams to execute on the Global Livestock Monitoring strategic plan. Setting priorities for the region, leveraging resources, tracking outcomes and holding markets accountable to delivery timelines
  • Collaboration with local market Customer Success Teams to continuously upskill, exchange best practices and share insights to enhance customer success initiatives
  • Focal point for the distribution of global training and marketing materials to local teams according to the country’s rollout plans and needs
  • Build excellence in knowledge and proficiencies within the APSA region, through structured learning programs, technical resources and modules, and adhoc development opportunities within country teams
  • Working closely with markets to identify opportunities for product development, market support studies or strategic initiatives in the region for global review and/or for in region implementation
  • Collaboration with the Global Time Zone Technology Support Team to ensure seamless resolution of technical cases that are escalated from dealer network or by Tier 1/2 technical in market teams
  • Close collaboration with Regional and Market Leadership teams on strategic initiatives, including business development opportunities and synergies between Technology and Biopharma
  • Work with Global teams to ensure alignment of projects across the wider business and collaborate, were necessary, on cross-regional projects and act as the key point of contact and APSA liaison for Global Monitoring, R&D and Customer Success/Aftersales teams
  • Keep abreast of economic, business and political trends or events in the APSA region relevant to the organisation, which may impact commercial activities
  • Action the above job function in accordance with Company Commercial procedures and systems and sound business practice
  • Ensure all company resources are effectively, efficiently and profitably utilised

    • What You Must have

  • Solid prior experience in a customer-facing role, preferably in customer success, customer training, account management, or similar positions
  • Enthusiasm for agriculture and technology, with a deep understanding of the dairy livestock industry including understanding of dairy reproduction, cow health, nutrition and milk quality
  • Bachelor's degree in a related field or equivalent work experience
  • Strong interpersonal and communication skills, with fluency in English
  • Technical aptitude and the ability to understand complex products and systems
  • A functional understanding of the technology used in monitoring systems. Competency level required to engage with technical support and R&D to resolve product complaints or contribute to product development discussions
  • Proactive, self-motivated, and able to work independently and as part of a team
  • Well-developed strategic and innovative thinking to execute organizational vision
  • Experience in influencing others; possess a can-do approach with a genuine desire to work with others in achieving desired outcomes
  • Ability to manage projects from concept to implementation, but with a high degree of collaboration and cross functional teamwork
  • Strong organizational skills and attention to detail
  • Sales and commercial approach oriented
  • Basic proficiency with CRM software and other operative tools

    • What You Can Expect

  • Work autonomously whilst being supported, encouraged and being part of a trusted Global leading Animal Health organisation
  • Regional role with travel across Asia-Pacific
  • Exposure to upskill and develop in your role
  • Flexibility and opening doors to other opportunities and skillsets
  • Joining a collaborative team of likeminded individuals

    • We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

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    Current Contingent Workers apply HERE

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    Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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    Requisition ID:R320187

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