General Manager - Newcastle Super Pub
2024-11-18
About Us:
We are a recently refurbished and renovated super pub with multiple well-performing departments. Our venue boasts a thriving food and beverage trade, a gaming room set for an exciting first-class transformation, and a deluxe accommodation offering with rooms you'd expect to find in high end magazine. The new General Manager will play a crucial role in elevating these revenue streams while helping us realize our exciting plans for the future.
Key Responsibilities:
- Oversee daily operations, ensuring a high level of customer and staff satisfaction.
- Maintain and manage administrative tasks with the ability to delegate and complete on time and to deadline.
- Lead, mentor, and develop a professional team focused on excellent service in all departments.
- Implement strategies to optimize occupancy and revenue while maintaining a welcoming atmosphere.
- Manage financial performance, including budgeting and cost-control measures.
- Ensure compliance with all health, safety, and licensing regulations.
- Alongside Senior Management, develop marketing initiatives that align with the venues identity.
- Foster strong relationships with guests and the local community.
- Address customer inquiries and concerns professionally and promptly.
- Uphold venue cleanliness and quality standards, pushing both yourself and the team to present all areas to the fullest of their potential at all times.
Qualifications:
- Proven experience as a General Manager or in a similar role in the hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Financial expertise in budgeting and revenue management.
- Familiarity with hospitality management software and booking systems.
- Flexibility to work varied hours, including weekends and holidays.
What We Offer:
- Competitive salary.
- Achievable KPI bonus structure.
- $13,000 annual food and beverage allowance.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
- Employee discounts and perks.
- Relocation assistance and/or sponsorship for the right candidate.
How to Apply:
If you are a passionate leader eager to contribute to the success of a vibrant pub with exciting future plans, we want to hear from you! Please submit your application with full resume via the Seek portal.