The Dock & Wharf Events Mooloolaba are looking for an experienced Duty Manager to join the team.

Sitting over the edge of the Mooloolah River, The Dock & Wharf Events is the epitome of a casual approach to quality. Talented hospitality professionals lead our team, and our focus is always on friendly, professional service of the highest quality.

To make the magic happen, we are seeking an experienced ‘Duty Manager’ to serve as a day to day point of contact for guests and team members.

We are willing to pay above the managerial award for the right candidate. We are also open to sponsorship after 3-months employment for the right candidate, granted you have eligibility.

We look forward to bringing you into our team!

Key Responsibilities

• Secure Open and Closing of the venue
• Liaise with BOH and FOH teams to ensure successful shifts.
• Meet & greet with all guests.
• Guide the FOH team shift operations, F&B delivery, guest satisfaction, and recovery.
• Adhere to venue and precinct rules and legislation.
• Accurate data entry and reporting.
• Stock management & rostering.

Qualifications & Experience

• Experience in a similar role.
• Experience with a high-volume venue.
• Experience with functions and events.
• Excellent levels of customer service.
• Ability to lead by example.
• Keen to work at a multicultural workplace.
• Ability to teach, share and show, elevating your team with you.

Benefits

• Cross-venue development opportunities.
• We celebrate our wins and create an environment in which you feel proud and inspired to be part of it.
• Extensive career progression opportunities.
• Access to accredited training programs.
• Mentorship and development from industry leaders.
• Extensive staff benefits and partnership programs.
• Competitive remuneration.

We strive to create an inclusive working environment that values diversity and fosters creativity. If you think you have what it takes to join this amazing team, apply now so you can be part of this incredible team!