Dispatch Team Leader
2024-11-16
Advertiser: MSD

Dispatch Team Leader

  • Looking for a different challenge as a Dispatch Team Leader whereby you can utilise your leadership skills?
  • Permanent Full-time position with competitive renumeration and benefits
  • Location: AUS - Queensland - Murarrie
  • Work with a dedicated and welcoming team
  • Join a growing, yet already successful market
  • Upskill and growth in an area you’re passionate about, whilst being fully supported and encouraged
  • Join a trusted Global leading Animal Health organisation

    • X2 Dispatch Team Leader opportunities available

    Option 1: Day Shift

    6:00am to 2:00pm (Monday to Friday)

    Option 2: Afternoon Shift

    2:00pm to 9:00pm (Monday to Friday)

    Opportunity

    Perform the Dispatch Team Leader requirements to support our company’s Animal Health intelligence/Allflex operations in our Brisbane, Australia manufacturing site, reporting directly to the Supply Chain Manager.

    Operational dispatch Team Leader role with a direct report of small team.

    Appropriate organization and timely dispatch of outbound goods is key to ensure we maintain customer expectations of manufacturing goods for operations, in a safe, efficient, and high-quality manner.

    What You Will Do

    Responsibilities include, however not limited to:

  • Ensures that Safety culture is embedded in the day-to-day work as a priority.
  • Supervise and co-ordinate the work of others within and beyond their department.
  • Support Supply Chain  Manager with any subsequent duties/ requirements.
  • Daily monitoring of order movements to ensure efficient and effective dispatch.
  • Efficient dispatch of export shipments and management of associated paperwork.
  • Timely approvals of freight invoices.
  • Assist all subsequent departments with customer enquiries, status, and freight quotes & schedules.
  • Ordering of freight consumables.
  • Maintain System controls to aid team, ie. Backordering of Stock, Undespatching etc.
  • Assign and monitor work/output of team in line with daily KPI targets and Customer demands.
  • Identify logistics procedural gaps and assist in the development and implementation to mitigate business risks.
  • Review staff performance providing regular feedback for growth development and using HR platforms to perform formal performance reviews.
  • Identify talent potential, skill shortages and training pathways for direct reports to maintain stable production operations.
  • Assisting Supply Chain Manager with operational and capital expense budget processes where required.
  • Assisting on recruitment activities to maintain necessary team headcount.
  • Manage team roster and leave requests. Verify and approve daily timesheets for permanent and contingent workers.
  • Perform remuneration reviews, calibrations, and other end of year processes for their team using HR platforms and processes.
  • Understand and promote production Key Performance Indicators (KPI) such as Dispatch levels, yield, reduction of waste and other primary goals within the production team.
  • Ensure all work is performed in accordance with the Quality and Environmental Health & Safety procedures and policies. Be proactive in site safety by promptly informing through EH&S Officers and representatives of any hazards, risks, or incidents.
  • Plan operator to stations rostering and rotations according to operator training level to follow production schedule provided.
  • Complete all production reports and other documentation ensuring good communication and record keeping practices.
  • Able to apply knowledge and skills to other departments and provide technical guidance and training.
  • Actively participates in identifying and solving complex operational problems.
  • Developing and maintaining inspection reports.
  • Support the production on problem solving analysis.
  • Ensuring goods and products comply with company standards.
  • Audit periodically the process according to the Production Basics.
  • If correspond, ensuring test equipment is calibrated and working correctly.
  • Reporting quality anomalies and identify containment actions to support Tier meetings.
  • Identifying possible areas for improvement in quality, processes, and systems.
  • Ensures that the dispatch system is compliant with the policy guidelines and properly updated.

    • What You Must have

  • Previous Supervisory or Team Leader experience essential
  • Expertise in Continuous Improvement techniques and implementation
  • Advanced organisational and logistics skills required
  • Computer skills. High level of Microsoft Word and Microsoft Excel skillset required
  • SAP system knowledge an advantage
  • Multiskilled abilities
  • Pragmatic, organised and methodical with a customer focus
  • Advanced verbal and written communication skills
  • Demonstrated ability to problem solve
  • Proactive critical thinking
  • Strong attention to detail, time management skills and tidy in nature
  • Be physically able to manual handle
  • Ability to demonstrate emotional intelligence, empathy, resilience, and change agility
  • Team oriented: Ability to collaborate with cross functional teams, pro-actively contribute, and demonstrate inclusive behaviours
  • Demonstrate ethics and integrity, in line with company policy, and ensure responsible use of company assets, particularly related to the area of procurement
  • Flexibility around peak season, Saturday shift responsibilities required, on and off – shared

    • What You Can Expect

  • Work autonomously whilst being supported, encouraged and being part of a trusted Global leading Animal Health organisation
  • Exposure to upskill and develop in your role
  • Flexibility and opening doors to other opportunities and skillsets
  • Joining a collaborative team of likeminded individuals

    • We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

    Current Employees apply HERE

    Current Contingent Workers apply HERE

    Search Firm Representatives Please Read Carefully 
    Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

    Employee Status:

    Relocation:

    VISA Sponsorship:

    Travel Requirements:

    Flexible Work Arrangements:

    Shift:

    Valid Driving License:

    Hazardous Material(s):

    Job Posting End Date:

    *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

    Requisition ID:R317711

    Back Apply for this job